General terms and conditions

Article 1 - Definitions

  1. Blitzdeco: Blitzdeco, located in Bergschenhoek, Chamber of Commerce number 78460816.

  2. The counterparty of Blitzdeco is referred to as the buyer, being a consumer, in these general terms and conditions.

  3. Parties are Blitzdeco and the buyer together.

  4. The agreement refers to the purchase agreement between the parties.

Article 2 - Applicability of general terms and conditions

  1. These conditions apply to all offers, proposals, agreements and deliveries of services or goods by or on behalf of Blitzdeco.

  2. Deviation from these conditions is only possible if expressly agreed upon in writing by the parties.

Article 3 - Payment

  1. The full purchase price is always paid immediately in the webshop. For reservations, a deposit may be required in some cases. In that case, the buyer will receive proof of the reservation and the advance payment.

  2. If the buyer fails to pay on time, they are in default. If the buyer remains in default, Blitzdeco has the right to suspend its obligations until the buyer has fulfilled their payment obligation.

  3. If the buyer remains in default, Blitzdeco will proceed with collection. The costs relating to such collection shall be borne by the buyer. These collection costs are calculated on the basis of the Decree on compensation for extrajudicial collection costs.

  4. In the event of liquidation, bankruptcy, attachment or suspension of payment of the buyer, Blitzdeco's claims against the buyer are immediately due and payable.

  5. If the buyer refuses to cooperate in the execution of the order by Blitzdeco, they are still obliged to pay the agreed price to Blitzdeco.

Article 4 - Offers, quotations and price

  1. Offers are without obligation, unless a term for acceptance has been stated in the offer. If the offer is not accepted within the specified term, the offer lapses.

  2. Delivery times in offers are indicative and do not entitle the buyer to dissolution or compensation if exceeded, unless the parties have expressly agreed otherwise in writing.

  3. Offers and quotations do not automatically apply to reorders. The parties must agree to this explicitly and in writing.

  4. The price stated in offers, quotations and invoices consists of the purchase price including the VAT due and any other government levies.

Article 5 - Right of withdrawal

  1. The consumer has the right to dissolve the agreement without stating reasons within 14 days after receiving the order. The period begins to run from the moment the entire order has been received by the consumer.

  2. There is no right of withdrawal if the products have been custom-made to their specifications or have a short shelf life.

  3. The consumer can use a withdrawal form from Blitzdeco. Blitzdeco is obliged to make this available to the buyer immediately after the buyer's request.

  4. During the cooling-off period, the consumer will handle the product and its packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he will return the unused and undamaged product with all delivered accessories and - if reasonably possible - in the original shipping packaging to Blitzdeco, in accordance with the reasonable and clear instructions provided by Blitzdeco.

Article 6 - Amendment of the agreement

  1. If during the execution of the agreement it appears necessary to change or supplement the work to be performed for a proper execution of the order, the parties will adjust the agreement accordingly in good time and in mutual consultation.

  2. If the parties agree that the agreement is amended or supplemented, the time of completion of the execution may be affected. Blitzdeco will inform the buyer of this as soon as possible.

  3. If the amendment or supplement to the agreement has financial and/or qualitative consequences, Blitzdeco will inform the buyer thereof in writing in advance.

  4. If the parties have agreed on a fixed price, Blitzdeco will indicate to what extent the amendment or supplement to the agreement will result in an exceeding of this price.

  5. In derogation from the provisions of the third paragraph of this article, Blitzdeco cannot charge additional costs if the amendment or supplement is the result of circumstances attributable to him.

Article 7 - Delivery and transfer of risk

  1. As soon as the purchased goods have been received by the buyer, the risk transfers from Blitzdeco to the buyer.

Article 8 - Inspection and complaints

  1. The buyer is obliged to examine the delivered goods at the time of delivery (or delivery), but in any case as soon as possible. The buyer must examine whether the quality and quantity of the delivered goods correspond to what the parties have agreed upon, or at least that the quality and quantity meet the requirements that apply to them in normal (commercial) traffic.

  2. Complaints regarding damage, shortages or loss of delivered goods must be submitted in writing to Blitzdeco within 10 working days after the day of delivery of the goods by the buyer.

  • If the complaint is found to be valid within the stipulated period, Blitzdeco has the right to repair, redeliver or withdraw from delivery and send the buyer a credit note for that part of the purchase price.

  • Minor and/or customary deviations in the industry and differences in quality, quantity, size or finish cannot be held against Blitzdeco.

  • Complaints regarding a specific product do not affect other products or parts belonging to the same agreement.

  • No more claims will be accepted after the goods have been processed by the buyer.

    • Article 9 - Samples and models

    1. If a sample or model has been shown or provided to the buyer, it is presumed to have been provided only as an indication without the delivered item having to conform to it. This is different if the parties have expressly agreed that the delivered item will conform to it.

    2. In agreements relating to immovable property, mention of the surface area or other dimensions and indications is also presumed to be intended as an indication only, without the delivered item having to conform to it.

    Article 10 - Delivery

    1. Delivery takes place 'ex works/store/warehouse'. This means that all costs are for the buyer.

    2. The buyer is obliged to take delivery of the goods at the moment Blitzdeco delivers them or has them delivered to him, or at the moment these goods are made available to him according to the agreement.

    3. If the buyer refuses to take delivery or is negligent in providing information or instructions necessary for delivery, Blitzdeco has the right to store the item at the buyer's expense and risk.

    4. If the goods are delivered, Blitzdeco has the right to charge any delivery costs.

    5. If Blitzdeco requires data from the buyer for the execution of the agreement, the delivery period commences after the buyer has made this data available to Blitzdeco.

    6. A delivery period stated by Blitzdeco is indicative. This is never a strict deadline. If the deadline is exceeded, the buyer must give Blitzdeco written notice of default.

    7. Blitzdeco has the right to deliver goods in parts, unless the parties have agreed otherwise in writing or partial delivery has no independent value. In the case of partial deliveries, Blitzdeco has the right to invoice these parts separately.

    Article 11 - Force majeure

    1. If Blitzdeco cannot fulfill its obligations under the agreement, cannot do so on time, or cannot do so properly due to force majeure, Blitzdeco is not liable for damage suffered by the buyer.

    2. Force majeure is understood by the parties to mean in any case any circumstance that Blitzdeco could not have foreseen at the time of entering into the agreement and as a result of which the normal execution of the agreement cannot reasonably be demanded by the buyer, such as illness, war or danger of war, civil war and riots, unrest, sabotage, terrorism, energy disruption, flood, earthquake, fire, factory occupation, strikes, lockout, changed government measures, transport difficulties and other disruptions in Blitzdeco's business.

    3. Furthermore, the parties understand force majeure to mean the circumstance that supplier companies on which Blitzdeco depends for the execution of the agreement do not fulfill their contractual obligations towards Blitzdeco, unless this is attributable to Blitzdeco.

    4. If a situation as referred to above arises whereby Blitzdeco cannot fulfill its obligations towards the buyer, then these obligations will be suspended for as long as Blitzdeco cannot fulfill its obligations. If the situation referred to in the previous sentence has lasted for 30 calendar days, the parties have the right to dissolve the agreement in whole or in part in writing.

    5. If the force majeure continues for longer than 3 months, the buyer has the right to dissolve the agreement with immediate effect. Dissolution can only occur via registered letter.

    Article 12 - Transfer of rights

    1. Rights of a party under this agreement cannot be transferred without the prior written consent of the other party.

    Article 13 - Retention of title and right of retention

    1. The goods present at Blitzdeco and delivered goods and parts remain the property of Blitzdeco until the buyer has paid the entire agreed price. Until then, Blitzdeco can invoke its retention of title and repossess the goods.

    2. If the agreed advance payments are not paid or not paid on time, Blitzdeco has the right to suspend the work until the agreed part has been paid. This constitutes default by the creditor. In that case, a delayed delivery cannot be held against Blitzdeco.

    3. Blitzdeco is not authorized to pledge or encumber in any other way the goods subject to its retention of title.

    4. Blitzdeco undertakes to insure and keep insured the goods delivered to the buyer under retention of title against fire, explosion and water damage, as well as against theft, and to provide the policy for inspection upon first request.

    5. If goods have not yet been delivered, but the agreed advance payment or price has not been paid as agreed, Blitzdeco has the right of retention. The item will then not be delivered until the buyer has paid in full and as agreed.

    6. In the event of liquidation, insolvency, or suspension of payment by the buyer, the buyer's obligations become immediately due and payable.

    Article 14 - Liability

    1. Any liability for damages arising from or related to the execution of an agreement is always limited to the amount paid out in the relevant case by the concluded liability insurance(s). This amount is increased by the amount of the deductible according to the relevant policy.

    2. The liability of Blitzdeco for damage resulting from intent or deliberate recklessness of Blitzdeco or its executive subordinates is not excluded.

    Article 15 - Obligation to complain

    1. The buyer is obliged to report complaints about the work performed directly to Blitzdeco. The complaint must contain as detailed a description of the shortcoming as possible, so that Blitzdeco is able to respond adequately.

    2. If a complaint is found to be justified, Blitzdeco is obliged to repair and possibly replace the good.

    Article 16 - Guarantees

    1. If guarantees are included in the agreement, the following applies. Blitzdeco guarantees that the sold item complies with the agreement, that it will function without defects, and that it is suitable for the use the buyer intends to make of it. This guarantee is valid for a period of 2 calendar years after the buyer receives the sold item.

    2. The purpose of the aforementioned guarantee is to establish such a risk distribution between Blitzdeco and the buyer that the consequences of a breach of a guarantee are always entirely at the expense and risk of Blitzdeco, and that Blitzdeco can never invoke Article 6:75 of the Dutch Civil Code in the event of a breach of a guarantee. The provision in the previous sentence also applies if the breach was known or could have been known to the buyer through investigation.

    3. The said guarantee does not apply if the defect has arisen as a result of injudicious or improper use, or if – without permission – the buyer or third parties have made or attempted to make changes or have used the purchased item for purposes for which it was not intended.

    4. If the guarantee provided by Blitzdeco relates to an item produced by a third party, the guarantee is limited to the guarantee provided by that producer.

    Article 17 - Intellectual Property

    1. Blitzdeco retains all intellectual property rights (including copyright, patent law, trademark law, design and model law, etc.) to all products, designs, drawings, writings, data carriers or other information, offers, images, sketches, models, mock-ups, etc., unless the parties have agreed otherwise in writing.

    2. The customer may not copy, show to third parties and/or make available, or otherwise use the aforementioned intellectual property rights without the prior written consent of Blitzdeco.

    Article 18 - Amendment of General Terms and Conditions

    1. Blitzdeco has the right to amend or supplement these general terms and conditions.

    2. Minor changes may be implemented at any time.

    3. Blitzdeco will discuss major substantive changes with the customer as much as possible in advance.

    4. Consumers have the right to terminate the agreement in the event of a material change to the general terms and conditions.

    Article 19 - Applicable law and competent court

    1. Dutch law applies exclusively to every agreement between the parties.

    2. The Dutch court in the district where Blitzdeco is located has exclusive jurisdiction to hear any disputes between the parties, unless the law mandatorily prescribes otherwise.

    3. The applicability of the Vienna Sales Convention is excluded.

    4. If, in legal proceedings, one or more provisions of these general terms and conditions are deemed unreasonably onerous, the other provisions shall remain in full force and effect.

    Article 20 - Attribution

      1. These general terms and conditions were created with the help of Rocket Lawyer (https://www.rocketlawyer.com/nl/nl).

    These general terms and conditions apply since: November 17, 2025